As providers of property damage restoration, remediation and cleaning services to the public, we subscribe to the following principles in our relationships with customers, employees and business associates:

• To treat our customers and their property with care and respect.
• To provide professional service in accordance with high standards of practice that will, where possible, restore the customer’s property to its pre-damaged or pre-soiled condition.
• To operate in a manner consistent with ethical principles and sound business practice.
• To be proficient in our work through ongoing participation in education and training.
• To provide our customer with accurate information concerning the scope of work required and its costs, maintaining strict impartiality in our professional opinions.
• To disclose to the customer any connection we may have to their insurer or any other interested third party.