Remediation & the Chemically Sensitive Client

By Cassidy Kuchenbecker

Projects involving chemically-sensitive clients can be difficult. Proper and empathetic communication with the client prior to signing the contract, and later maintaining communication, is the first step to a successful project. While projects with sensitive clients are more complex, they can be just as easily resolved by understanding how to prevent complications before they arise. This article explores chemical sensitivities and how to accommodate sensitive clients.

For Innovation in Restoration…

By Patricia L. Harman

European craftsmen and architects collaborated for 10 years creating Crantzdorf Castle, in Johnson City, Tenn. This 26,000 square foot home with soaring ceilings, stained glass windows, Italian marble floors and hand-cast moldings was struck by lightening causing a fire that took 70,000 gallons of water to extinguish. After firefighters drained and declared the structure sound, Spotless Carpet Cleaners and Janitorial Services, Inc. managed not only to restore the structure but also millions of dollars worth of contents not burned.

Performing Under Pressure…

By Casey M. Geisler

After an award-winning addition was completed, a fire destroyed a large portion of the Moama Bowling Club located on the Murray River in a remote area in New South Wales, Australia. This club that serves thousands of members of the community while still given donations back, challenged Johns Lyng Group, a restoration firm based in Melbourne, to complete a $17 million reconstruction project in just 10 weeks time.  

Corrosive Drywall Crisis Creates Remediation Opportunities – Part 1
By Allan Burt

Drywall was imported from China beginning as early as 1999, with an increase in quantities between 2004 and 2007. Approximately 550 million pounds or seven million sheets of drywall were imported and believed to cause corrosion of mechanical and electrical systems along with an unpleasant odor. What opportunities does this situation pose for restoration contractors?