Clear, concise communication relies on a common understanding of terms. Disagreement over word definitions in contracts, scopes of work, estimates, reports, and invoices leads to conflict that too often has to be resolved by legal proceedings.
The latest edition of RIA's Glossary can be viewed here, is downloadable in pdf format and also works well on hand-held devices for an easy reference tool.
Mortgage Holder Issues?
Having troubles getting paid? Review these two articles to help deal with payment issues when collecting from mortgage holders: