Restoration Industry Association's (RIA) Quality Policy
RIA continues to be the leading association in the restoration and disaster cleanup industry. We are committed to providing our members with the tools and services needed in today's business environment and to assisting our members' in successfully growing their companies.
We will meet your needs by:
Delivering an objective service aimed at achieving member satisfaction.
Communicating throughout the organization and membership the importance of RIA policies and the Code of Ethics
Providing educational programs and tools to ensure a culture of continuous improvement
Configuring RIA's internal resources to rapidly respond to changing market forces and opportunities
Cultivating confidence and trust amongst members and the restoration and disaster cleanup industry through RIA membership, products and services.