Working with and Retaining the Next Generation of Restorers

Restoration firms need to consider how they can improve their chances of attracting, training, and retaining the next generation of entry-level technicians and office staff, especially given that unemployment is at a historical low and competition for entry-level workers is at an all-time high. They must develop emotional quotient, emotional intelligence, and empathy, which involves knowing what you think about a situation or policy, determining what your employees think about it, and keeping the information you gather in mind when making decisions.