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Contents Loss Specialist (CLS)

Contents Loss Specialist (CLS)


Upcoming Course Dates 

Coming Soon!


RIA’s new Contents Loss Specialist Advanced Certification Program is one of the four pillars of the enhanced Certified Restorer (CR) program

The course assists Contents Restoration Specialists across the country and internationally. A training program that is not only top of the line as far as content, but also brings a systematic approach to the way contents are dealt with in general.

This program is recognized by insurance companies across the country as the best of its kind. 


Step 1: Meet the Pre-Qualifying Requirements Education & Work Experience

  • High school diploma or equivalent education 
  • Training school that teaches courses similar to contents and restoration
  • Five years of verifiable work experience or three years verifiable supervisory experience, project supervisor, estimator, consultant, inspector, restoration company manager, facility manager, restoration instructor. 


Step 2: Complete the CLS Prerequisite Courses

To be eligible to take the CLS Prep Course and sit for the exam, you must complete one course in each of the following domains. A certificate of completion will be required as verification that each domain requirement has been satisfied.

Domain #1: Basic Skills in Contents Restoration (minimum of 18 contact hours) 

1.      RIA Contents Science and Theory (Mandatory Requirement click here to register)

2.      RIA Certified Restorer (CR) Certification Prep Course

3.      IICRC Fire and Smoke Restoration Technician (FSRT)


Domain #2: Hands On Restoration Training (minimum of 48 contact hours)

1.      Any of the the following IICRC Courses:

a.      Applied Microbial Remediation Technician (AMRT)

b.      Contents Processing Technician (CPT)

c.      Leather Cleaning Technician (LCT)

d.      Marble and Stone Inspector (MSI)

e.      Odor Control Technician (OCT)

f.       Rug Cleaning Technician (RCT)

g.      Stone, Masonry and Ceramic Tile Cleaning Technician (SMT)

h.      Upholstery and Fabric Cleaning Technician (UFT)

i.       Water Damage Restoration Technician (WRT)


2.      Ultrasonics restoration course (certificate required)

3.      Contents pack-out course (certificate required)

4.      Contents inventory course (certificate required) 


Domain #3 Health and Safety (minimum 12 contact hours)

1.      IICRC Health and Safety Technician (HST) course

2.      OSHA Haz-Com 10-hour Course

3.      Other OSHA/Red Cross training equivalent (PPE, Respiratory Training, Confined Space, Lock-Out/TagOut, Bloodborne Pathogens, Fall Protection, etc.)


Domain #4: Project Management and Commercial Contents (minimum 18 contact hours) 

1.      RIA 2013 2-day Project Management course (mandatory course)

2.      IICRC Commercial Drying Specialist Course (CDS)

3.      RIA Project Management Workshops

4.      Equivalent industry project management course (ex. Violand Management’s Kent State University course)

5.      Estimating course (certificate required) 


Domain #5: Building Science

1.      No specific study required for this domain 


Domain #6: Microbial Remediation (minimum of 7 contact hours)

1.      RIA CMP Certification Prep Course

2.      RIA MRS mold course

3.      IICRC Applied Microbial Remediation Technician (AMRT)

4.      IAQA mold training courses of at least 3-days in length.

5.      American Council for Accredited Certification (ACAC) mold or higher level IEQ training courses of at least 3-days in length


Domain #7: Textiles (minimum of 12 contact hours)

1.      IICRC Rug Cleaning Technician (RCT)

2.      IICRC Upholstery and Fabric Cleaning Technician (UFT)

3.      Dry cleaning course (certificate required)

4.      Soft goods cleaning course (certificate required)


Domain #8: Specialty Contents Restoration (minimum of 12 contact hours)

1.      Art restoration (certificate required)

2.      Furniture refinishing (certificate required)

3.      Electronics cleaning course (certificate required)


Step 3: Take the CLS Prep Course and Exam

After you complete the Prep Course/Exam Registration, Click here to register for the next CLS course and exam. Be prepared to upload the following documents with your application:

1. Resume

2. Letter of Recommendation (from immediate Supervisor)

3. Certificate of completion for each domain of prerequisite courses

This is the final course for those pursuing their RIA advanced certification, the Contents Loss Specialist, and incorporates lectures, specialized presentations from subject matter experts in their field, case studies and group study work.


Step 4: Complete the CLS Formal Report

Bring a draft of your Formal Report to the CLS Course and receive immediate guidance and advice. (Your CLS Report is acceptable to use here.) Finalize your Formal Report within 180 days of completing the course. 


Reference Documents