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News & Association Updates
IMPORTANT SITE MAINTENANCE SCHEDULED
Website Maintenance will be performed starting at 6PM EST on Sunday, May 20th. Some sections of our website may be inaccessible during this time. (i.e. Online Store, Member Login, Find a Member Links) All Access will be restored by 6AM EST on Monday, May 21st. We apologize for any inconvenience. Thank you.
Mortgage Holder Issues
Here are two articles to help companies dealing with payment issues when collecting from mortgage holders. RIA will also be presenting a session at the RIA Convention in Myrtle Beach on this topic.
- Untangling the Red Tape of Competing Insurance Claims, By Edward H. Cross, Esq.
- The Top 10 Challenges of Working With Insurers: One Restorer's Perspective to Help Close the Gap, By G. Pete Consigli, CR, WLS
Restoration Industry Terminology
Clear, concise communication relies on a common understanding of terms. Disagreement over word definitions in contracts, scopes of work, estimates, reports, and invoices leads to conflict that too often has to be resolved by legal proceedings. Suppliers, insurance adjusters, consultants, clients, and contractors have, at times, spoken different languages. Read more...
RIA Members:
Need a place to share your stories, questions, comments, videos, community efforts, achievements, employee recognition?
Be sure to use RIA's social media channels to spread the word!


