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9/12/2017 » 9/13/2017
Contents Science and Theory Course - Richmond, British Columbia (2017)

Building Science for Restoration Contractors Course - Mississauga, ON (2017)

Building Science Course - Nashville, TN

11/7/2017 » 11/9/2017
WLS Prep Course & Exam

11/10/2017 » 11/11/2017
RIA Strictly TPAs Fall Summit

Past Convention & Conference Presentations

Past Convention & Conference Presentations

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2015 Convention - Las Vegas, NV

           Business Strategy: More Than a Business Plan by Tom Cline 

           Building Your Case for Success from the 1st Emergency Phone Call by Harvey Cohen 

          Whys, Whens and Hows of Selling Your Restoration Business by John Horgan 

          Defining, Finding, and Working with the Right Adjuster by Peter Crosa 

          The Seven Steps to Quality Improvement by Timothy E. Hull

          Recruiting and Retaining "A" Players by Scott Tackett 

          Taking your Team and your Business to the Next Level by Monty Smith 

          3 Simple Steps for Full Compliance of EPA's Lead Based Paint, Renovation, Repair and Painting               Rule by Lee Wasserman 

2014 Convention - Orlando, FL

Avoid Employee Lawsuits, by Joel Greenwald

Contents - From Basic Terms to Extensive Details, by Lori Young

Environmental Aspects of Property Losses, by Keith Stephen

Mentoring Key Project Managers for Executive Management, by Randy Rapp

Meth - The Aftermath, by Roy Wilkinson

Over Head & Profit, by Harvey Cohen

Understanding the Deposition Process, by Lisa Bernardini & Ralph Moon

Unique Applications of Building Science Principles for Restoration Projects Panel 

Weaponize Your Culture, by Joel Greenwald

When Do You Matter the Most, by Chip Lackey

2013 Convention - Las Vegas, NV

21st Century Drying, by Ernie Storrer

9/11 Presentation, by Jeff Gross & Howard White

Estimating Tips & Tricks, by Tim Hull

Expert Witnessing Inside Secrets, by Peter Sierck

HIPAA Guidelines for Restoration Contractors, by Patrick Moffett

Infectious Disease Control, by Patti Harman

Leading R.I.C.H. With a Proven Code of Values, by Dina Dwyer-Owens

Mobile Technology, by Shawn Silliman

Next Generation of Restoration Contractors, by Dale Sharp

Restoration Assessment of the Washington National Cathedral, by Emma Cardini

RIA Accounting Guideline Summary Handout

RIA Canadian Council Open Forum Recap Handout

2012 Strictly Contents - East Rutherford, NJ

Are You Good to Go?, by David MacLean

Creating a Contents Culture, by Art Johnson

Estimating: More Than Just the Bottom Line, by Lori Young

Pitfalls That Destroy Profits, by Barb Jackson

2012 Convention- Myrtle Beach, SC

A Day in an Adjustors Life, by Trent Massey

Assignment of Insurance Benefits Secrets, by Harvey Cohen

Closing the Gap Panel:

Intro & Overview, by Brandon Burton

Full Service Contractor Perspective, by Tracy Bachtell

Position Paper, by Tracy Bachtell

Customer Perspective, by Harvey Cohen

Position Paper, by Harvey Cohen

Restorer Perspective, by Jeff Coulter

Position Paper, by Jeff Coulter

Independent Adjuster Perspective, by Peter Crosa

Position Paper, by Peter Crosa

Managing Customer Expectations, by Mickey Lee

Position Paper, by Mickey Lee

Focusing on the Customer, by Greg Mier

Wrap-up, by Pete Consigli

Getting Business from Agents, by Peter Crosa

HVAC Theories and Principles, by Tom Yacobellis

IICRC Update, by IICRC

Innovative Marketing Mastery, by Ford Saeks

Managing Stage 2 Growth, by Chuck Violand

Raging Profits, by Chuck Violand

Remediation Verification, by Ian Cull

Social Media, by Randi Hyatt

Social Media Strategies, by Ford Saeks

Tips When Billing Adjustors, by Harvey Cohen

2011 Strictly Contents - Chicago, IL

Great Marketing Ideas Panel

Marketing Contents Restoration to Restoration Contractors, by Warner Cruz

Understanding the Mind of the Adjuster, by Peter Crosa

We want more work!, by David MacLean

2011 Convention - Colorado Springs, CO

2010 Xactimate Report, by Greg Pyne

2011 Phoenix Award Breakout Session

Closing the Gap Panel

Closing the Gap Position Papers:
Published in Cleaning & Restoration Magazine

Brandon Burton, August 2011

Pete Consigli, May 2011

Paul Gross, July 2011

Dale Sailer, Oct. & Nov./Dec. 2011
"2011 Golden Quill Award" winning submission

Contents Revolution Panel

Cost Accounting Panel

Not My Father's Business

Restoration Survivor

Trends in Restoration Keynote, by Ted Garrison

Trim the Fat Breakout Session

Wisdom of We Keynote, by Evan Marcus

2010 Convention - Atlanta, GA

An Honest Chemical Broker, by Bruce White

Char Standards, by Tom Yacobellis

Cleaning for Health, Applying the Concepts, by Michael Pinto

Dealing with Condo Losses, by Scott Mullis

EPA & OSHA Regulations, by Russell Nassouf

Ethics Session, by Peter Crosa & Pete Consigli

Get Me the Money, by Lindsay Speiss

Good Asbestos & Lead Surveys Save $$$, by Steve Masek

Green & Sustainable Cleaning, by Werner Braun

Historical Roofing Renovation, by John Chan

How to Market DIsaster Restoration in the Internet Era, by Leo Nov

Insider Secrets, by Harvey Cohen

Legal Development in Health & Safety, by David Governo

Preparing Your Best Exit Strategy, by Jeff Kraii

Right Bus, Wrong Seat, by Lori Coruccini

Sanitizing Textile Furnishings & Rugs, by Steve Spivak & Phil Ziegler

Soot Sampling, by Lori Streit

Soot Standards, by Dan Greenblatt

Stone & Tile Restoration, by Scott Warrington

The Home Depot, A Partner in Your Success, by Daniel Stehlar

Unknown Health & Safety Hazards, by Darren Hudema

2009 Convention - Palm Springs, CA

Adjuster Buster, by Peter Crosa

Art Assets, by Kathleen Buesching

Cliff Notes on the Appraisal Process, by Ellen Amirkhan

Contracts, Documentation & Litigation Report, by Ed Cross

Crazy Rugs, by Steve Spivak

Effective Media Coverage for Your Business, by Gary Deitrich

Five Stages of Growth, by Greg Neil

Government Contracting, by Gloria Berthold-Larkin

Innovations in Rug Cleaning, by Bill Foulds

Marketing vs. Advertising, by Coach Jerry Salmon

Professional Conduct, by Charles Cassani

Rapid Testing Techniques, by Slade Smith

Reaching Out to Property Managers, by Scott Jones

2008 Convention - Grapevine, TX

50 Marketing Tips, by David Segal

Confined Spaces, by Neil McMannus

Dealing with Pest Droppings, by Dave Schultz & Dan Feldt

Dealing with the Generations in the Workplace, by Jeff Van Kooten

Donnybrook Debate:

Choosing a Focus, by Phil Rosebrook

Insurance Vendor Program, by Craig Kersemeier & Dave Osborn

Running Rate Pricing Position, by Larry Holder & Darrell Paulson

Filling the Labor Gap, by Amarante, O'Reilly, Pridy & Bergman

Go Green, by Steve Spivak

Insights into a Latino Workforce, by Kelly McDonald

Large Loss Invoices, by Jon Held

Leadership & the Emerging Generations, by Jeff Van Kooten

Obtaining Government Work, by Albert Garza

Obtaining Government Work, by Paul Stone

Phoenix Award Winners

Raging Profits, by Chuck Violand

Road Map to Rug ID, by Ellen Amirkhan & Aaron Groseclose

Rug Cleaning Guidelines, by Ellen Amirkhan

Taking Your Company to the Next Level, by Business Mentors

Tips from the Trenches, by Lawrie Hollingsworth

Top 10 Ways to Get Sued, by Randi Klein Hyatt

Walking the Tightrope with Adjustors, by Held, Crosa & Papa