New Resource Spotlight: The RIA “After the Disaster” Guide

If you’ve ever stood in the middle of a damaged home or office, you know the feeling: Where do I even start? Between worrying about your family’s safety and looking at the damage to your biggest investment, the sheer number of decisions can be overwhelming. The Restoration Industry Association (RIA), the oldest and largest professional trade association for the restoration industry, has released a high-impact infographic titled "After the Disaster." This guide isn’t just a list of tips—it’s a professional strategy for recovery. Here is a breakdown of what this resource covers and how to use it.

1. Safety First (The Immediate Priorities)

The infographic emphasizes that no restoration can begin until the site is safe. It outlines the crucial first steps:

• Wait for the "Clear": Never enter a building until fire or local authorities have declared it structurally sound.

• Utility Hazards: It reminds owners to check for gas leaks, downed power lines, and contaminated water before attempting to do anything on-site.

2. The "First Call" Protocol

Who do you call first? The RIA resource helps you prioritize your communications:

• Insurance Notification: It provides a checklist for what information to have ready when you call your agent.

• Professional Help: It explains the importance of hiring an IICRC or RIA-certified professional. These experts don't just "clean up"—they understand the science of drying, soot removal, and mold prevention.

3. Documentation: Your Financial Lifeline

One of the most valuable parts of the infographic is its focus on documentation. Before you throw anything away or start "cleaning," the guide advises:

• Photo/Video Proof: Take detailed visuals of every room and item.

• The Paper Trail: Keep a "Recovery Notebook" to track every conversation with adjusters and contractors.

4. Navigating the Claims Process

The guide clarifies a common misconception: You have the right to choose your own contractor. While insurance companies may suggest preferred vendors, the RIA resource empowers you to hire a restoration professional you trust—someone who works for you, not the insurance company. It also highlights the importance of reviewing contracts and understanding your deductible.

5. Practical "Disaster Dress" & Supplies

Recovery is a physical job. The infographic includes a quick-reference list of what to wear (sturdy shoes, N-95 masks, work gloves) and what supplies to have on hand (heavy-duty trash bags, flashlights, and first aid kits) to keep you safe during the initial assessment.

Why This Resource Matters

Disasters are emotional, and emotional decisions can lead to expensive mistakes. By following the RIA After the Disaster infographic, you move from a state of "reaction" to a state of "action."

Whether you keep a digital copy on your phone or a printed version in your emergency kit, this guide ensures that you have the industry's best practices right at your fingertips when you need them most.

Download the Full RIA After the Disaster Infographic Here

Need professional help recovering from a loss? Look for the RIA or IICRC logo to ensure you are working with a qualified, ethical restoration expert.