New RIA Resources Launched in 2025 to Support Restoration Professionals
New RIA Resources Launched in 2025 to Support Restoration Professionals
In 2025, the Restoration Industry Association (RIA) introduced several new tools and educational resources designed to support restoration professionals, improve communication, and strengthen industry standards. These resources were developed to address real-world challenges faced by contractors, estimators, and business owners across the restoration industry.
Below is an overview of the newest RIA resources available to members, along with a preview of what’s coming next. Thank you to our amazing volunteers who helped bring these resources to life.
Tips for Homeowners After a Disaster
Clear communication with property owners is essential after a loss. This new resource helps homeowners understand what steps to take immediately following a disaster and why working with a qualified restoration professional is important. Restoration companies can use this tool as a handout or digital resource to help set expectations early, reduce confusion, and reinforce best practices during the recovery process.
Assignment of Benefits (AOB) FAQ
The Assignment of Benefits continues to be a complex and frequently misunderstood topic. RIA’s AOB FAQ provides a straightforward explanation of what an AOB is, how it works, and why it matters. This resource is designed to support clearer conversations with stakeholders and help restoration professionals explain AOB-related issues consistently and accurately.
How to Avoid Accidental Adjusting
Understanding the boundaries between restoration work and insurance adjusting is critical. This resource outlines practical guidance to help restoration professionals avoid unintentionally engaging in adjusting activities. It serves as a helpful reference for teams, new hires, and managers looking to reinforce compliance while maintaining effective communication throughout the claims process.
Restoration vs. Construction FAQ
The distinction between restoration and construction can be unclear to clients and stakeholders. This FAQ helps define the differences, explain responsibilities, and clarify where each scope begins and ends. It is a useful educational tool for setting expectations, supporting conversations with property owners, and reinforcing the professional role of restoration contractors.
AGA Position Statements Now Available in Spanish and French Canadian
To expand accessibility and support a more inclusive industry, RIA has translated its Advocacy and Government Affairs (AGA) position statements into Spanish and French Canadian. These translations help organizations communicate key policy positions more effectively with multilingual teams and partners across North America.
RIA remains committed to equipping restoration professionals with tools that promote clarity, professionalism, and long-term success. The 2025 resource updates reflect that commitment by addressing everyday challenges while supporting education, advocacy, and industry alignment.