Don’t Miss This Inspirational Session in Phoenix

The International Restoration Convention + Industry Expo will feature three keynote speakers. See what to expect from two of them, Eric Chester and Mike Michalowicz, both of whom will be speaking on Thursday, May 2, at 8:30 a.m. and 9:30 a.m., respectively.

As a leading voice on the topic of the emerging workforce since 1998, Eric Chester is an in-the-trenches workplace research and thought leader. Learn about what Eric will share in his presentation “How to Win the War for Talent in a Fully Deployed Workforce Economy.”

C&R: Can you give us a brief overview of what your presentation will be about when it comes to talent in the workforce economy?

Eric Chester: Business owners and operators in the restoration industry are challenged by the current state of this fully deployed workforce, where anyone who really wants a job has one. Thus, it’s harder than ever to maintain a fully staffed business, especially when it comes to filling non-sexy front-line jobs. My presentation will shed light on why the workforce situation is in the state it’s in, and I’ll present actionable ideas and tactics for finding, developing and retaining workers.

C&R: What do you think are the biggest challenges when it comes to hiring talent in the workforce right now? Has it shifted over the years?

EC: The emerging workforce has been exposed to a very different employment landscape than their parents and grandparents. Thus, they have a very different view of work-life balance, success and what a job and/or a career means. They’re playing by a different set of rules, and employers are still using yesterday’s hiring and management tactics on this new labor force, which leads to morale issues, poor performance, lost productivity problems and tumultuous turnover.

C&R: Who should attend your presentation?

EC: Only those business owners, leaders and managers who have ever uttered the phrase, “I can’t find any good people who want to do this job!” In other words, everyone who somebody else calls “boss.”

C&R: What will attendees get out of your presentation?

EC: Insight, perspective and proven takeaway strategies that will help them recruit, train, hire, onboard, manage, motivate and retain workers for jobs in the restoration industry. 

C&R: What do you see for the future of finding and keeping skilled workers?

EC: It’s going to get harder, not easier to maintain a loyal productive workforce. The labor wars will be won by employers that consistently strive to create the best possible culture and are relentless in their recruiting efforts. This is not something that can be dumped on human resource departments, but rather a challenge for leaders at the highest levels.

And if you haven't already, register for the event to secure your spot today!