Answering Service Care (ASC) Joins RIA in Affinity Program

Answering Service Care (ASC) Joins RIA in Affinity Program


May 2024 - The Restoration Industry Association is pleased to announce a new Affinity Partnership with Answering Service Care (ASC) to provide value to RIA members by helping you have your calls and chats answered by caring people.

RIA members may now receive exclusive discounts on Answering Service Care services. ASC will help RIA members with their customer service approach and has been serving organizations in every industry since 1974. Small and medium-sized businesses love their personalized approach, and large enterprises are confident that we can handle their call and chat volume with our innovative and friendly approach. Answering Service Care serves their customers and their callers with answering services that are professional, flexible, responsiveness, and always friendly. They are an award-winning, three-generation family-owned business that provides answering services of all kinds and for all budgets, as well as more customized options for specialized options such as those required in the restoration industry.  ASC is so much more than just answering phones with 6000+ Integrations such as ServiceTitan, Housecall Pro, Jobber, HubSpot, Salesforce, etc, appointment scheduling, website live chats 24/7, live SMS answering, email monitoring, lead intake, call transfers, and bilingual agents.

The RIA is consistently looking for ways to bring added value to its membership and believes this partnership will provide services that will help member companies find tailored solutions and answers to employee leadership, retention and recruitment challenges.

Logan Shooster, Answering Service Care’s VP of Strategic Growth says, "Working with your family is one of the most rewarding, and challenging, opportunities out there. Being the third generation in our 50th year in business is something that I take great pride in. This incredible feat also comes with great responsibility to uphold the same standards set by previous generations. There have been many ups and downs throughout the years, as any business can relate to. Yet, one thing has remained consistent, our commitment to our family, our business family. People are the key differentiator for any successful business.  People matter. People are the difference. Ultimately, this human element is the true value of the service Answering Service Care is providing and something we do not see AI replacing, only augmenting, for the foreseeable future. We get it, so you don't have to!"

About Answering Service Care (ASC):

At Answering Service Care, our team of professional call agents works closely with you and your team to answer calls with customized scripts, manage appointment-setting, triage calls from the general to the more important, relay messages in real-time…and so much more! We take a lot of pride in doing what we do in the most professional and caller-focused way possible. We have been perfecting our approach for decades, and it shows. When your customers or patients call, you can rest assured that they will be treated efficiently and with a genuine human touch. For more information, visit

Learn More about their Affinity Partnership Discount