Contents Loss Specialist (CLS) Advanced Pillar Designation

2024 RIA Contents Loss Specialist

RIA’s Contents Loss Specialist Advanced Pillar Designation is one of the four advanced pillar designations of the enhanced Certified Restorer (CR) program. The CLS designation is for those individuals who wish to advance their careers and become a recognized subject matter expert in this field.

This course provides a comprehensive approach to content loss including perils impacting contents, critical business practices, pack-out/pack-back best practices, cleaning methods, structuring your company for contents restoration, health and safety, specialty contents, and contents in commercial losses. The course content is delivered by industry experts and provides a systematic approach to contents.

How to Achieve the CLS Designation

To achieve the CLS Designation, students must complete the following:

Step 1. Submit Candidate Application & Required Work Verification

Candidates for the CLS must meet the pre-qualifying education & work experience requirements which include the following:

  • High school diploma or equivalent education
  • Either five years of verifiable work experience or three years of verifiable supervisory experience, project supervisor, estimator, consultant, inspector, restoration company manager, facility manager, restoration instructor.

This designation program is recommended for those with five years or more of active experience in the restoration industry.

Candidate Application & Required Work Verification

Candidates must submit a Candidate Application & Required Work Verification which includes the submission of the following information:

  • A resume documenting the required work experience
  • Submission of two (2) work project summaries documenting field experience and the work experience necessary for the designation they are attempting to register for.  

Candidates must submit the application at least 60 days before the start of the designation course.

Information Needed on the Project Summaries

  • Project Name
  • Project City/State
  • Project Date (Year and Month)
  • Project Type (Choose from a menu, check all that apply)
  • Applicants' titles and duties
  • Project Summary (300 words or less including the summary of the problem, an explanation of responsibilities, and a statement of outcome in the first person

Review Process

Once candidates have submitted the Candidate Application & Required Work Verification the application and work experience documentation will be verified by the work verification committee within 10 business days. If the application is approved, the RIA staff will provide registration access to the candidate where they will be prompted to pay the registration fee and submit all prerequisite documents. RIA staff will notify the applicant if the application has been denied. Incomplete or late applications will not be accepted.

Complete the Candidate Application & Work Verification

Step 2. Complete CLS Prerequisites

Once the candidate application is approved, candidates will receive access to the registration system where they will be able to submit the prerequisite documentation. All prerequisite requirements and documentation must be submitted by September 9, 2024 in order to participate in the CLS training course. 


Prerequisite Courses

Domain #1: Basic Skills in Contents Restoration (Minimum 17 Contact Hours)

Mandatory Requirement:

Additional 12 contact hours required in any of the following:

  • Contents Processing Technician (CPT) (21 Contact Hours)
  • Contents pack-out course (certificate required)
  • Contents inventory course (certificate required) 
  • Contents Related CEC course (RIA Approval Required)
Domain #2: Restoration Training (Minimum 24 Contact Hours)

Must be a minimum of 24 contact hours in any of the following:

Domain #3: Health and Safety (Minimum 14 Contact Hours)

Mandatory Requirement:
Domain #4: Project Management and Commercial Contents (Minimum 12 Contact Hours)

Must be a minimum of 12 contact hours in any of the following:

Domain #5: Microbial Remediation (Minimum 14 Contact Hours)
Must be a minimum of 14 contact hours in any of the following:
Domain #6: Textiles (Minimum 12 Contact Hours)
Must be a minimum of 12 contact hours in any of the following:

Step 3. Attend the CLS Training Course (2024)

Contents Loss Specialist (CLS) Designation In-Person Training Course
October 9-11, 2024
St. Louis, MO (Jon-Don)

4227 Earth City Expy
Earth City, MO 63045
(Light breakfast and lunch will be provided)
19.5 CE Credits Awarded for Attendance

Course Hotel:
Best Western Plus St. Louis West-Westport
Address: 12220 Dorsett Rd, Maryland Heights, MO 63043

Course Fees

$1540 - RIA Member
$1855 - Nonmember

Course Cancelation and Refund Policy

The training course availability is limited to 30 attendees. Please be sure you are available to attend when registering. Cancelations must be made in writing to Cancelations received less than 30 days prior to the course start date will not be granted a refund. Cancelations received 30 days prior to the course start date will be granted a full refund minus a $100 administrative fee. In the unlikely event the course must be canceled or rescheduled, RIA will contact you to register you in a comparable program.

Step 4. Pass the CLS Exam

The CLS Exam will be administered by the IICRC via online proctoring and candidates will have two weeks after the course to complete the exam. An additional exam registration fee of $250 applies.

Step 5. Submit a Formal Report

Upon passing the CLS exam, candidates must submit the CLS Formal Report within 60 days of completing the course. Once the CLS Formal Report is approved, candidates will then receive their CLS designation and be eligible to be pinned at the RIA Designation Pinning Ceremony at the RIA Convention.

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